NYRx Education & Outreach Team Ensuring Timely Medication Access and Support for NYSDOH Stakeholders
The NYRx Education and Outreach (E&O) Team assists the New York State Department of Health (NYSDOH) and its stakeholders by ensuring members receive their medications in a timely manner, facilitating intervention and access for medically complex cases, providing detailed information about NYRx drug coverage, prior approval requirements, and NYRx enrolled pharmacies. This team assists NYSDOH by publishing timely communications, escalating any NYRx-related issues, and supporting care coordination with Managed Care Plans and New York State agencies.
The following links are useful resources related to NYRx, the Medicaid Pharmacy Program:
NYRx Preferred Drug QuickList – a resource that lists preferred agents of NYRx, the Medicaid Pharmacy Program, which generally does not require a Prior Authorization.
NYRx Respiratory Syncytial Virus Highlight – RSV season is around the corner, and this resource highlights important vaccine information.
NYRx Drug Class Coverage Overview: Short-Acting Opioids – a resource to support providers that prescribe Short-Acting Opioids, highlighting legislation and clinical criteria.
Would you like more information about NYRx, the Medicaid Pharmacy Program? Do you need further support?
The NYRx E&O Call Center is available at 833-967-7310 from 8:00 AM to 5:00 PM ET, Monday through Friday, excluding holidays, and via email at [email protected]
The NYRx E&O team hosts weekly virtual office hours and webinar training every Friday at 12 p.m. EST. For more information, visit their website: https://newyork.fhsc.com/providers/education-outreach.asp
